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TERMS OF SERVICE

1. INTRODUCTION

These Terms of Service (“Terms”) govern your use of the Hera Social website, services, and digital products.

By accessing this website or purchasing any product or service, you agree to be bound by these Terms.

If you do not agree, you must not use this website.

 

2. ABOUT US

Hera Social is a digital marketing and strategy business offering:

  • digital products (including templates, guides, frameworks)

  • strategy services and consultancy

  • content creation and social media management

For any queries, contact: info@hera-social.com

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3. SERVICES & DIGITAL PRODUCTS

3.1 Digital Products

All digital products are:

  • delivered electronically

  • for personal or business use only

  • non-transferable and non-resellable

You may not:

  • reproduce

  • distribute

  • resell

  • share access

without written permission.

 

3.2 Services

Services may include:

  • strategy sessions

  • audits

  • content creation

  • consulting

All services are delivered based on the scope agreed at time of purchase.

 

4. PAYMENT TERMS

  • All prices are listed in € (Euro) unless stated otherwise

  • Full payment is required before delivery of any product or service

  • Hera Social reserves the right to change pricing at any time

 

5. REFUNDS & CANCELLATIONS

Digital Products

Due to the nature of digital products:

  • all sales are final

  • no refunds or exchanges are provided

 

Services

  • cancellations must be made at least 48 hours in advance

  • late cancellations may result in loss of booking

Refunds for services are at the sole discretion of Hera Social.

 

6. INTELLECTUAL PROPERTY

All content, materials, and frameworks provided by Hera Social remain the intellectual property of Hera Social.

You are granted a limited, non-exclusive licence for use.

You may not:

  • copy or modify materials

  • use for resale or redistribution

  • claim ownership of any Hera Social content

 

7. RESULTS DISCLAIMER

Hera Social provides strategy, guidance, and tools.

However:

  • results are not guaranteed

  • success depends on individual implementation, effort, and external factors

We are not responsible for:

  • business outcomes

  • revenue performance

  • social media growth results

 

8. CLIENT RESPONSIBILITIES

By purchasing services, you agree to:

  • provide accurate and complete information

  • engage in a timely manner

  • implement advice at your own discretion

 

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

Hera Social shall not be liable for:

  • indirect or consequential losses

  • loss of income, revenue, or business

  • reliance on strategies or advice

Total liability shall not exceed the amount paid for the service or product.

 

10. THIRD-PARTY TOOLS

We may use third-party tools (e.g. payment processors, analytics, platforms).

We are not responsible for:

  • their performance

  • their policies

  • their data handling practices

 

11. DATA PROTECTION & PRIVACY

We process personal data in accordance with applicable data protection laws, including GDPR.

A separate Privacy Policy outlines:

  • what data we collect

  • how it is used

  • your rights

 

12. TERMINATION

We reserve the right to:

  • refuse service

  • terminate access

  • cancel orders

if Terms are breached.

 

13. GOVERNING LAW

These Terms are governed by the laws of Ireland.

Any disputes shall be subject to the jurisdiction of the Irish courts.

 

14. CHANGES TO TERMS

We may update these Terms at any time.

Continued use of the website constitutes acceptance of any changes.

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